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Assistant Waiter - Norwegian Cruise Line America

Norwegian Cruise Line Holdings Aurora Full-Time
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Assistant Waiter - Shipboard Employment

Live and work on the seas with Norwegian Cruise Line's Pride of America!

We would like to invite you to one of our upcoming Employment Interview & Information Presentations. Join us to embark on a lifestyle changing career.

June 11, 2019

AC Hotel Chicago Downtown

630 North Rush Street

Chicago, IL 60611


The Presentations will begin at: 10am OR 3pm
Interviews will immediately follow. Registration begins 1 hour prior to the event.

To pre-register or for more information regarding dates and locations, please visit URL blocked - click to apply

We are currently searching for Assistant Waiters based onboard our ship on the seas of Hawaii.


Assists a Waiter in the service of an assigned work station in a restaurant and/or works in a buffet area, making sure that guests are provided consistently with courteous, prompt and efficient service done according to company standards. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.


  •  Responsible for assisting in achieving the departments guest satisfaction targets and the food and beverage revenues determined by the Company for the restaurant organization.

  • Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets.

  • Complies with all company policies, rules and regulations.

  • Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Waiter.

  • Checks with every guest, during each meal period, to ascertain satisfaction with service and food.

  • Follows and is compliant with all Public Health rules and regulations.

  • Follows instructions from the Waiter in order to ensure timeliness of service to guests.

  • Ensures that his/her workstation is properly set-up for each meal period and that the mise-en-place is appropriate for the expected level of business.

  • Ensures that his/her work station is properly cleaned and re-set at the end of each meal period.

  • Follows schedules, work assignments and executes the side jobs that are determined by management and Waiters.

     Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.



  • Have a positive hospitality attitude and a smiling face
  • You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard   Merchant Mariner Credential (MMC). In order to qualify for an MMC you must: 
  • Be at least 18 years of age 
  • Be a US Citizen or Permanent Resident Alien 
  • Pass Physical Exam/Drug Screen 
  • Have a Clear Background

Skills required

Personal Care
Certified Nursing Assistant
Home Care
Assisted Living
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Inaugurated in 2005, Pride of America is the first US-flagged cruise ship in nearly fifty years.
Pride of America was designed to pay homage to the spirit of the United States, with patriotic artwork on the hull and American-themed public spaces. She is currently the only American registered major cruise ship serving the Hawaiian market from Honolulu and sails to Kahului (Maui), Hilo (Hawaii), Kona (Hawaii), Nawiliwili (Kauai). 
Because Pride of America is flagged in the United States, the ship is required to carry a U.S. crew. There are 935 crew employed on board Pride of America in a variety of Deck, Engine and Hotel positions. 

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