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Customer Service : Entry Level at BOLD

Customer Service : Entry Level

BOLD New York, NY Full-Time
$40,000.00 - $55,725.00 / year
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Our Thoughts: Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Out teams are comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing marketing & sales programs for consumer loyalty, and representing the top brands in home entertainment. We are committed to teamwork and help our clients accomplish every goal set.

Bold is currently hiring a Customer Service Assistant. This is an essential role we will be hiring immediately for

REQUIREMENTS:

  • High school diploma (or equivalent) - COLLEGE DEGREE PREFERRED (associates or higher)

  • Full-time availability

  • Authorization to work in the U.S.

  • 1-year experience in a customer-facing role

 

RESPONSIBILITIES:

  • Assist customers with account set up

  • Assist customers with account changes and maintenance

  • Up-selling customers

  • Building rapport with new and existing customer

  • Reaching daily, weekly and monthly sales targets

  • Building product knowledge in order to help customers


BENEFITS:

  • Hands-on training at every level

  • ADVANCEMENT OPPORTUNITIES FOR MANAGEMENT!

  • Competitive pay structure

  • Travel opportunities both in the U.S. and abroad

  • Supportive team environment

  • Regular incentives and competitions

Recommended skills

Customer Relationship Management
Customer Retention
Customer Service
Performance Management
Problem Solving
Time Management
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