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Customer Service Representative

RD Enterprises Austin Full-Time
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Customer Service Associate Position Open!

If you have great people skills and enjoy working with the public, we want to meet you!

RD Enterprises is seeking a full-time Customer Service Associate who is career minded and possess unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of our campaigns.

Servicing clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: every consumer must benefit from the promotions; every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 5 across the nation. These growing marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.

Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. RD Enterprises is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.

Join a company that invests in its employees and truly wants YOU to succeed!

Benefits of the Customer Service Position:

• Comprehensive Paid Training by a National Manager

• Opportunity For Community and Charity Involvement

• Flexible Scheduling

• Numerous Advancement Opportunities

Requirements Qualifications:

  • Experience in customer service and associated fields
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • College Degree preferred
  • Background in Retail or Restaurant (not required)
  • Leadership skills
  • Local to the office area

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

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$46K
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Customer Service Representative
Estimated Salary: $64K
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Headquartered in Woburn Massachusetts RD Enterprises joined forces with a winning telecom company that has won PC Mag 4 times in a row thanks to you guys! The brands investment in superior service and professionalism mirrors ours, which is why we’re proud to share its message on the value of advanced fiber optics. We make it possible for people to enjoy easy access to the latest and fastest television, internet, voice upgrades in the country. RD Enterprises has built its reputation by delivering the best in class services. Our customers trust us because of our exceptional customer service and network quality. By investing in our people, partnerships and network, we are able to provide people with expert support, best-in-class solutions and A reliable, secure network.

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