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Customer Support Representative | Community Outreach at

Customer Support Representative | Community Outreach

Rancho Cucamonga, CA Full Time
$31,200 - $39,926/Year
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Do you like winning? Are you a passionate and driven individual who overcomes challenges and achieves goals despite the odds? Does networking, building mutually beneficial relationships, and finding ways to capitalize on untapped resources motivate you? Have you been looking for the right opportunity to maximize your potential?


We are seeking a motivated, top-notch Customer Service & Community Outreach Representative to assist the sales department in expanding the Bay Area market. We are a rapidly growing company in a fast-paced industry with more than 6,000 customers worldwide.


Our ideal candidate will be a results-oriented and charismatic individual. Prior Sales and/or Customer Service experience is preferred but not required. We are looking forward to cross-training our ideal candidate in all aspects of Customer Service, Sales, Marketing, and Management. And the training doesn’t end there! We will provide you with ‪comprehensive ongoing training to familiarize you with our client’s products as well as with all aspects of the Customer Service and Sales cycle. From there, your success will be driven by your personal motivation, persistence, and ability to connect with prospective customers.


If you’re interested in taking your Sales and Customer Service experience to an entirely different level in a fun, dynamic, growing, and evolving entrepreneurial organization – send us a copy of your resume.


Responsibilities:

• Appointment setting using excellent Customer Service

• Qualify interested candidates and arrange sales appointments

• Serve as an expert to help educate, build rapport, and close sales

• Aggressively research and build a new client base to achieve sales goals

• Attend quarterly networking conferences

• Manage, coach, and train new members of the team

Requirements:

• Have an entrepreneurial spirit, creative thinking, and relentless drive for success

• Have strong Customer Service skills

• Can follow a proven process

• Highly competitive and want to win

• Can take rejection and learn from it

• Willing to try new approaches and techniques



Recommended Skills

  • Customer Service
  • Help Customer
  • Identify Customer Need
  • Resolve Customer Issue
  • Retention Management
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