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Team Lead - Customer Service / Sales / Telecommunications -| FULL TIME

Uprooted Platinum Towson Full-Time
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We are looking for outgoing individuals with great communication skills to join our team as a Team Leader. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. Promotion and pay are based on performance, not seniority! People skills are a must!

Primary responsibilities for the Team Lead role include:

  • Representatives use tablets to reach out to customers
  • Representatives verify account information.
  • Representatives greet customers warmly and professionally
  • Representatives meet with small business customers face to face
  • Representatives will help to upgrade accounts.
  • Representative assists with placing customer orders, or renewing their contracts.
  • Representative answer customer questions about promotions or terms of sale.
  • Representative suggest solutions about what products meet the needs of the client.
  • Representatives inform the customer of deals and promotions.
  • Representative utilize computer technology to handle high sales volumes and place orders.
  • Representative work with customer service manager to ensure proper customer service is being delivered.
  • Representatives report to management on overall daily numbers.

Required Skills:

  • Excellent communication, customer service, interpersonal, and typing skills
  • Ability to work efficiently and effectively in a multi-task customer service environment
  • Strong decision-making ability
  • Problem-solving skills
  • Strong oral communication skills including active listening
  • Excellent organization skills
  • Effective and accurate decision-making skills
www.uprootedplatinum.com

Recommended skills

Complex Problem Solving
Coordinating
Decision Making
Active Listening
Social Skills
Communication

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$69K
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Team Lead - Customer Service / Sales / Telecommunications -| FULL TIME
Estimated Salary: $65K
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Uprooted Platinum believes the success of a company is in direct correlation with the success of every individual that makes up its workforce.  We value integrity and work ethic, as they are imperative instruments in the evolution of a thriving company.

Our company believes in establishing an atmosphere of winning.  How do we know when we have won?  When we visibly see our people growing professionally and personally, a reciprocating energy is easily identifiable amongst the complete staff.  This intertwining, vivacious aura enables us to grow as a group exponentially.

•  Speed To Market - Aggressive sales and marketing campaign anywhere in the country
•  Face To Face Approach - Our in-person approach to marketing creates the most direct personal link
•  Diversity Of Clients - Consists of leaders in telecom, retail energy, financial and office supplies

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