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Customer Service Representative at Charter Communications

Customer Service Representative

Charter Communications Louisville, KY Full-Time
$16.50 - $17.25 / hour
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Now Hiring Customer Service Representatives

 Internet/Voice Repair & Technical Support

On the Spot Job Offers      Pay Starting at 16.50 per hour

·      Paid time off - Tuition reimbursement

·      Free & discounted Spectrum products and services where available

  • Answering inbound calls from customers
  • Demonstrate excellent customer service skills
  • Retain current customer base by providing excellent customer service
  • Track all customer service requests and queries
  • Taking first call from customers
  • Answering customer queries and enquiries via telephone and email
  • Assisting with customer service issues
  • Helping customers and providing an excellent customer experience
  • Providing outstanding customer service at all times
  • Processing customer orders for all customer types
  • Delivering excellent levels of customer service
  • Share customer knowledge and solve customer enquiries
  • Taking customer orders & dealing with general customer queries
  • Handling both inbound & outbound calls and providing high quality customer service
  • Take ownership of solving customer issues through proactive customer service
  • Operating via telephone to contact customers
  • Deliver a high quality customer service to all customers and call handling standards
  • Answering technical queries via phone call and email from customers and all departments
  • Achieving sales and customer service related targets
  • Demonstrate an exceptional level of customer service

Recommended skills

Customer Service
Help Customer
Identify Customer Need
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