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Automotive Service Advisor / Service Writer job in Plymouth at Dick Scott Chrysler Dodge Jeep Ram

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Automotive Service Advisor / Service Writer at Dick Scott Chrysler Dodge Jeep Ram

Automotive Service Advisor / Service Writer

Dick Scott Chrysler Dodge Jeep Ram Plymouth, MI Full-Time
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Automotive Service Advisor

 

Dick Scott Chrysler Dodge Jeep Ram is looking for an experienced Service Advisor to join their industry leading service team! 

 

 


Job Responsibilities:

  • Consult and interpret customer needs for the mechanics
  • Serve as the primary point of contact for all automotive service and repair matters
  • Understand customers’ problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • 2 years' previous Service Advisor experience preferred
  • Dealership experience is preferred
  • DealerTrak experience a plus
  • Exemplary customer service skills are a must
  • All applicants must be authorized to work in the USA
  • All applicants must have the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license

Dealership Benefits:

  • Competitive Wages
  • Health and Dental Insurance
  • Short & Long Term Disability
  • 401k 
  • Paid Vacation & Holidays
  • Employee Discount Program

 


 Start your career as a Service Advisor with Dick Scott CDJR today.

 

Apply now!

Recommended skills

Automotive
Customer Retention
Customer Service
Multitasking
Provide Estimate
Write Repair Order
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