Customer Service Representative Job Purpose:
Attract and Serve customers by providing product and service information through community outreach and marketing promotions!
Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!
Customer Service Representative Job Duties:
- Attract potential customers by answering product and service questions. Suggest information about products and services.
- Open customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer's complaint.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Contribute to team effort by accomplishing related results as needed
Required Skills to Have and to Hone:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
Some Reasons it is GREAT to Work with Us!
- Meet great people and Network!
- Work with Fortune 500 Clients!
- Be a part of a team!
- Opportunities for Progression!
- Stimulating Environment!
- Opportunity to Travel!
Send in your resume if you're a team player with a positive attitude!
- Customer Service
- Explain Product Feature
- Help Customer
- Identify Customer Need
- Resolve Customer Issue