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Customer Service at Teledyne Technologies Inc

Customer Service

Teledyne Technologies Inc Houston, TX Full Time
$25.00 - $28.00/Hour
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Company Overview

Teledyne Optech is the world leader in the development and manufacture of advanced lidar and camera survey instruments for airborne, mobile and terrestrial mapping, headquartered in Vaughan, Canada. With operations and staff worldwide, Teledyne Optech has led the advancement of the technology for 40 years, empowering surveyors, researchers, and government organizations with fast, accurate and cost-effective solutions.


Position Summary and Responsibilities

The Customer Service Advisor is the part of the Customer Service team of advisors that forms the backbone of the Support & Training team. 

As a result, the team will aim to find a weighted mix of specialists from the specific areas of expertise and will get a basic introduction up to a cross training into other areas of expertise.  

The Customer Service Advisor is highly skilled in customer communication, trouble shooting, root cause analysis and problem solving and assist our customers on a day to day basis with respect to technical inquires.  The Customer Service Advisor is also able to communicate complex technical matters to the customer, be it during support or on training missions.  

The Customer Service Advisor reports to the applicable Team Lead.

Recommended Skills

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