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CSR | Customer Service Representative job in Chicago at FE Marketing

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CSR | Customer Service Representative at FE Marketing

CSR | Customer Service Representative

FE Marketing Chicago, IL Full-Time
$31,200.00 - $40,000.00 / year
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*This Role is not Remote*


We are seeking a self-driven professional to join our award-winning team. From day one you will be highly involved in showcasing the community and creating great experiences for prospective and current customers.


Joining the team is the first step toward a leadership role within the company. You will gain invaluable business, sales, and customer service/relationship-building experience, and the opportunity to thrive and grow.


Expected Contributions:

  • Deliver timely and remarkable customer service to our client's customers.

  • Identify personal objectives to help achieve short and long-term goals.

  • Assist with innovative strategies that build positive buzz and key connections.

  • To achieve/over-achieve on daily/weekly/monthly targets.

  • Pro-actively seek new business opportunities

  • Gather, retain and apply knowledge of existing and new products to ensure sales are completed correctly and are of the highest possible value to the business

Position Qualifications:

  • Self- starter who works well in multi-faceted campaigns and has the mindset to adapt quickly and learn quickly on own accord

  • Ability to take initiative, anticipate issues, and escalate as necessary

  • Professional, clear communication skills, both written and verbal

  • Collaborative, high energy, attention to detail, strong execution

  • Strong negotiation skills

  • Ability to work in a fast-paced environment but remain flexible and energetic

  • Must be able to travel on occasion and work outside normal business hours due to conference and event schedules


To Apply

Please apply via our online application process attaching a copy of your resume and should you be successful a member of our team will be in contact within the next 48 hours. Good luck

Recommended skills

Brand Awareness
Customer Service
Help Customer
Identify Customer Need
Marketing
Retention Management
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