This is great opportunity for an experienced Office Assistant who enjoys working in a fast-paced environment while making a difference. In this role, you will be the face and voice of Southwest Network as you work at the reception desk at one of our adult outpatient clinics or regional offices for child & adolescent services, answering phones, greeting our members, answering their questions, and helping them with requests. You will provide support, administrative, data entry and clerical services to our caring and dedicated clinical teams so they can provide efficient, quality care and timely services to our members.
Assist the case management teams in completing action steps related to members’ Individual Service Plans, coordinating services and identifying community resources, and coordinating with agency partners. Schedule member appointments, ensure service tickets are in order, collect and validate insurance information, and record no-shows and appointment changes.
You must have a positive customer service attitude, be responsive, and have a desire to serve your fellow employees and our community with honesty, respect and strength.
A complete job description is available upon request.
Only candidates 21 years of age or older will be considered.
- Must have a high school diploma or a high school equivalency diploma (GED).
- One year of prior office experience required and prior medical office experience strongly preferred.
- Must maintain a valid Arizona state fingerprint clearance card if working at a child & adolescent services site.
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