Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Customer Service Representative

Atlanta, GA Full-Time
Apply Now

Customer Service Representative

The customer service representative performs a variety of customer and sales support functions, interfaces with sales teams, production planning; regional CSR’s and order management teams and various other departments within the company.

Order Processing

  • May work to release orders, change request dates, update orders in the case of urgent orders or when the factory is off hours or on holiday

Customer Service/Global account management

  • Work with production planning and order management team on delivery issues; assure product delivery in accordance with customer requirements and manufacturing capabilities. Follow escalation path if needed.
  • Address phone calls and email correspondence to include but not limited to product inquiries, order status, lead time and satisfaction issues.
  • Coordinate the demands and supplies across multiple regions and the factory.
  • Assist finance in following up on any overdue invoices when required

Qualifications:

  • MUST BE DEPENDABLE AND HAVE EXCELLENT ATTENDANCE
  • 3-5+ years Customer service and/or general office administrative experience preferred.
  • Strong organization and time management skills
  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.

Recommended skills

Customer Service
Administration
Sales
Time Management
Account Management
Order Processing
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.