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Dispatcher/Customer Service Representative

Lakewood, CO Full-Time
$15.00 - $18.00 / hour
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Dispatcher/Customer Service Representative


Pay: $15.00 - $18.00/hr DOE


Schedule: Multiple shifts available - full and part time opportunities!


Position type: Temp to Hire


Location: Lakewood, CO


Do you have excellent customer service skills and the ability to calmly solve problems? Is a great customer experience your number one priority? We want to speak with you!


Express Employment Professionals of Lakewood, CO is immediately hiring Customer Service Representatives for a locally owned and operated retail company. This isn’t the typical ‘call center’ position where you have to follow a script and get customers off the phone – your goal is to make sure each customer is satisfied after every call and their issue is resolved.


For access to this contract position, as well as a number of other available opportunities, see below for ways to get started with Express today!


Job Duties/Highlights:

• Great company culture, easy highway access and bus accessible!

• Taking inbound phone calls and communicating with customers over the phone

• Use excellent communication, listening, problem solving

• Assist with the high volume of inbound calls handling everything from general questions to alarm protocol

• Receive telephone and written orders and relay requests to the appropriate departments


What We Look For:

• Experience in a call center or customer service environment is highly desired

• Associates who genuinely care about helping people while meeting company objectives

• The ability to professionally communicate with customers over the phone

• The ability to calmly work through stressful situations

• Problem solving skills


Ways to Apply:


If you are qualified and interested in this career opportunity, please contact Express for IMMEDIATE consideration:

• Apply online at [ Link removed ]

• Call [ Phone number blocked ] - URL blocked - click to apply and ask for our Recruiting Specialist, Jessica Smith

• Email a resume to [ Email removed ] - ||

• Download the free Express Jobs App

• Walk-in applications are welcomed Monday – Friday 9:00a – 3:00p at 45 S Wadsworth Blvd, Suite A, Lakewood, CO 80226

Job Qualifications:

• Previous dispatching, effective routing, and scheduling experience

• Broad knowledge of Denver Metro area businesses

• Excellent written and verbal communication skills

• Excellent keyboarding and data entry skills

• Strong reading comprehension, math, and problem solving skills

• Ability to demonstrate exceptional customer service

• Adhere to safe work practices

Recommended skills

Data Entry
Verbal Communication
Scheduling
Customer Service
Call Centers
Complex Problem Solving

Location

Salary Details

This salary was provided in the Job Posting.
$15-$18
Hourly Salary

Career Path

See the next step in your career
Dispatcher/Customer Service Representative
$15.00 - $18.00 / hour
Estimated Salary: $70K
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