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Dispatcher/Customer Service Representative

Lakewood, CO Full-Time
$15.00 - $18.00 / hour
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Dispatcher/Customer Service Representative

Pay: $15.00 - $18.00/hr DOE

Schedule: Multiple shifts available - full and part time opportunities!

Position type: Temp to Hire

Location: Lakewood, CO

Do you have excellent customer service skills and the ability to calmly solve problems? Is a great customer experience your number one priority? We want to speak with you!

Express Employment Professionals of Lakewood, CO is immediately hiring Customer Service Representatives for a locally owned and operated retail company. This isn’t the typical ‘call center’ position where you have to follow a script and get customers off the phone – your goal is to make sure each customer is satisfied after every call and their issue is resolved.

For access to this contract position, as well as a number of other available opportunities, see below for ways to get started with Express today!

Job Duties/Highlights:

• Great company culture, easy highway access and bus accessible!

• Taking inbound phone calls and communicating with customers over the phone

• Use excellent communication, listening, problem solving

• Assist with the high volume of inbound calls handling everything from general questions to alarm protocol

• Receive telephone and written orders and relay requests to the appropriate departments

What We Look For:

• Experience in a call center or customer service environment is highly desired

• Associates who genuinely care about helping people while meeting company objectives

• The ability to professionally communicate with customers over the phone

• The ability to calmly work through stressful situations

• Problem solving skills

Ways to Apply:

If you are qualified and interested in this career opportunity, please contact Express for IMMEDIATE consideration:

• Apply online at [ Link removed ]

• Call [ Phone number blocked ] - URL blocked - click to apply and ask for our Recruiting Specialist, Jessica Smith

• Email a resume to [ Email removed ] - ||

• Download the free Express Jobs App

• Walk-in applications are welcomed Monday – Friday 9:00a – 3:00p at 45 S Wadsworth Blvd, Suite A, Lakewood, CO 80226

Job Qualifications:

• Previous dispatching, effective routing, and scheduling experience

• Broad knowledge of Denver Metro area businesses

• Excellent written and verbal communication skills

• Excellent keyboarding and data entry skills

• Strong reading comprehension, math, and problem solving skills

• Ability to demonstrate exceptional customer service

• Adhere to safe work practices

Recommended skills

Data Entry
Verbal Communication
Customer Service
Call Centers
Complex Problem Solving


Salary Details

This salary was provided in the Job Posting.
Hourly Salary

Career Path

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Dispatcher/Customer Service Representative
$15.00 - $18.00 / hour
Estimated Salary: $70K
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