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Account Representative

River City Staffing Group Sacramento Full-Time
$18.00/ hour
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Health Account Representative needed for Open Enrollment is needed for an established and professional company in the Dental Insurance industry. This is a temporary position with the potential opportunity for direct hire, for the right person. Client will entertain qualified candidates immediately.

Main Responsibilities:

  • Keep phone available and answer telephone inquiries regarding health care coverage's premiums, eligibility, rates, accounts status, claims, billing, address changes, benefit verification and supply requests; investigate and resolve customer problems and disputes in a timely and efficient manner; document phone calls using on line systems.
  • Process paperwork which include additions, deletions, confirmation letters, data entry forms, adjusting invoices, changing beneficiaries, and issuing certificates of insurance; Maintain accurate records & documentation.
  • Maintain a working knowledge of the health care sponsored plans; keep reference materials current; keep abreast of carrier changes and marketing campaigns.
  • Other projects and assignments as directed by supervisor; refer new business to Sales department.


  • Must have High school diploma or GED required, with additional Insurance courses preferred.
  • A minimum of two years customer service experience in the health insurance industry, call center environment; or equivalent combination of education and experience.
  • Active Life & Health Agent's license required.
  • Certifications in ACA and/or Medicare preferred.

Must be able to clear a thorough drug and criminal background check, provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA.

River City Staffing is an Equal Opportunity Employer.

Recommended skills

Customer Service
Health Insurance
Dental Insurance


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

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Account Representative
$18.00/ hour
Estimated Salary: $88K
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River City Staffing Group Inc. consists of three divisions including River City Staffing which specializes in the placement of administrative professionals on a temporary, temp to hire and full-time placement basis, Accounting Solutions which specializes in the placement of accounting and finance professionals on a temporary, temp to hire and full-time placement basis and RCS Executive Search that specializes in the direct placement of executive level accounting, finance and human resource professionals, and all levels of administrative placement. We are locally owned and operated and have been servicing the Sacramento area since 1999. We are members of SAHRA, California Employers Association (CEA), Sac Metro Chamber of Commerce, SHRM, and American Staffing Association (ASA).

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