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Customer Service Representative at AJILON

Customer Service Representative

AJILON City of Industry, CA Full-Time
$16.00 - $19.00 / hour
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Our client is hiring for a temporary-to-hire Customer Service Representative Job in Industry, CA. We are seeking a positive individual, with food manufacturing experience, to interact with customers to perform full cycle order processing. In this position you will assist customers with placing their orders, checking order status, and ensuring the product is shipped on time. This is a great opportunity for someone who enjoys multitasking and is looking to contribute their excellent customer service skills to a well-established organization.


  • Answer calls and emails to respond to customer questions or complaints
  • Process RMA’s
  • Accurately input orders into the database
  • Ensure orders are shipped and delivered on time
  • Notify the customer of backorders and offer alternative products when available
  • Research, prioritize, and resolve client requests


  • Three or more years of customer service experience in manufacturing or distribution 
  • International experience is a plus 
  • Must have experience using one of the following software’s Oracle, SAP, EDI or Sage
  • Must have excellent communication skills both verbal and written
  • You must be able to multi-task and work well under pressure
  • Must have proficiency in MS Office (Word, Excel, and Outlook)

Recommended Skills

Input Orders
Order Processing
Distribution (Business)
Microsoft Excel
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