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Systems Administrator job in Bethesda at Pathways Consulting

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Systems Administrator at Pathways Consulting

Systems Administrator

Pathways Consulting Bethesda, MD, MD Full-Time
$0.00 - $100,000.00 / year
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What you will be doing:

All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation if necessary.  

  • Analyze the organization’s needs, conduct technical research, and implement appropriate solutions to meet needs and comply with department standards
  • Ensure high availability of all critical applications and servers while meeting or exceeding Service Level Agreements (SLAs)
  • Collaborate with technical teams to define, implement, and enhance enterprise monitoring services based on business requirements and Service Level Agreements
  • Develop system monitoring templates and ensure adherence to monitoring standards based on business requirements
  • Implement advanced functions of Office 365 including security, governance, and compliance
  • Work closely with technical teams to detect network faults and performance issues and proactively implement monitoring services and alerts to prevent future occurrences
  • Collect and analyze network monitoring data to assist with determining root cause of performance issues
  • Ensure a rapid response to patch management requirements by assessing risk, devising a plan, and executing plans to all servers, server components, and other devices
  • Establish and validate full functionality of disaster recovery environment for critical business application
  • Develop and maintain technical documentation
  • Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel
  • Other skills related to building a career in systems administration!

The education and experience we’re looking for:

  • Minimum of 7 years’ proven experience as a Systems Administrator with a minimum of 5 years’ experience maintaining Active Directory in a multi-site environment
  • Minimum of 5 years’ experience with MS Exchange, VMware, and MS SQL
  • Experience maintaining and enhancing a patch management program
  • Industry certifications are highly desirable
  • Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience

What skills you should have:

  • Manage multiple tasks of varying priorities in a fast-paced, highly technical environment
  • Strong verbal communication skills, with an ability to communicate highly technical information to non-technical audiences
  • Highly proficient in automating processes and maintaining custom PowerShell scripts
  • Experience configuring and managing secure infrastructure and services on Microsoft Azure, including Azure AD
  • Excellent written communication skills, with an ability to produce and maintain technical documentation
  • Strong customer service skills with a focus on delivering the best outcome for the business and all customers
  • Working knowledge of Event and Incident Management processes
  • Experience in LAN/WAN and data center environments
  • Ability to perform under stress and adapt when confronted with emergency situations
  • Ability to manage time well to meet or exceed customer and management expectations
  • Ability to resolve problems using analytical skills, technical expertise, or research
  • This position periodically requires being on-call outside of normal business hours to support service issues and emergency or maintenance tasks
  • Possesses a high level of integrity
  • Strong business understanding and focus
  • Attention to detail
  • Ability to lift 50 lbs
  • Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
  • Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

Recommended skills

Disaster Recovery
Incident Management
Emergency Handling
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