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Systems Administrator
Pathways Consulting
Bethesda, MD, MD
Full-Time
$0.00 - $100,000.00 / year
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What you will be doing:
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation if necessary.
- Analyze the organization’s needs, conduct technical research, and implement appropriate solutions to meet needs and comply with department standards
- Ensure high availability of all critical applications and servers while meeting or exceeding Service Level Agreements (SLAs)
- Collaborate with technical teams to define, implement, and enhance enterprise monitoring services based on business requirements and Service Level Agreements
- Develop system monitoring templates and ensure adherence to monitoring standards based on business requirements
- Implement advanced functions of Office 365 including security, governance, and compliance
- Work closely with technical teams to detect network faults and performance issues and proactively implement monitoring services and alerts to prevent future occurrences
- Collect and analyze network monitoring data to assist with determining root cause of performance issues
- Ensure a rapid response to patch management requirements by assessing risk, devising a plan, and executing plans to all servers, server components, and other devices
- Establish and validate full functionality of disaster recovery environment for critical business application
- Develop and maintain technical documentation
- Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel
- Other skills related to building a career in systems administration!
The education and experience we’re looking for:
- Minimum of 7 years’ proven experience as a Systems Administrator with a minimum of 5 years’ experience maintaining Active Directory in a multi-site environment
- Minimum of 5 years’ experience with MS Exchange, VMware, and MS SQL
- Experience maintaining and enhancing a patch management program
- Industry certifications are highly desirable
- Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience
What skills you should have:
- Manage multiple tasks of varying priorities in a fast-paced, highly technical environment
- Strong verbal communication skills, with an ability to communicate highly technical information to non-technical audiences
- Highly proficient in automating processes and maintaining custom PowerShell scripts
- Experience configuring and managing secure infrastructure and services on Microsoft Azure, including Azure AD
- Excellent written communication skills, with an ability to produce and maintain technical documentation
- Strong customer service skills with a focus on delivering the best outcome for the business and all customers
- Working knowledge of Event and Incident Management processes
- Experience in LAN/WAN and data center environments
- Ability to perform under stress and adapt when confronted with emergency situations
- Ability to manage time well to meet or exceed customer and management expectations
- Ability to resolve problems using analytical skills, technical expertise, or research
- This position periodically requires being on-call outside of normal business hours to support service issues and emergency or maintenance tasks
- Possesses a high level of integrity
- Strong business understanding and focus
- Attention to detail
- Ability to lift 50 lbs
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
Recommended skills
Disaster Recovery
Infrastructure
Incident Management
Management
Emergency Handling
Analytical
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