Experience with processing DME (Durable Medical Equipment) orders.
Excellent verbal and written communication skills.
Knowledge of all aspects of payor systems including: private/commercial, self-insured employers, workers compensation, and Medicare/government programs.
Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
Highly structured approach with attention to detail and proper documentation of all work.
Adaptability to handle changing priorities in a high volume, fast-paced work environment.
Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).