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Customer Support at PrideStaff

Customer Support

PrideStaff Louisville, KY (On Site) Full-Time
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This is not a remote or hybrid job

Location= Louisville, KY 40206

Shift Hours= First shift M-F 8 am- 5 pm, Direct Hire, Full Time

Pay= $50,000/year USD

Customer Support Representative Duties:

  • Process sales orders from receipt to shipment for customers
  • Ensure customers’ needs are met and be a liaison between customers, sales team, and operations
  • Resolve issues and handle customer complaints internally and externally
  • Update and maintain accurate customer records
  • Other duties as assigned

  • Customer Support Representative Requirements:

    • 1-2 years experience in a customer support role
    • Some college coursework
    • Strong attention to detail
    • Verbal and written communication skills
    • Ability to prioritize and meet strict deadlines
    • Expert in Microsoft Office
    • Experience in a manufacturing environment’s service area
    • Some freight background
    • Ability to multi-task in a fast-paced office environment
    • Export knowledge 
    • Account management skills to handle customer orders from order entry through invoicing 
    • Bilingual (English/Spanish)

PrideStaff Benefits package includes: 

Benefits of working with PrideStaff:

  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

Apply today.

PrideStaff Company Overview

PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Recommended Skills

  • Account Management
  • Accounts Receivable
  • Attention To Detail
  • Communication
  • Customer Service
  • Freight Forwarding
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