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Job Requirements

Qualifications

  • Ability to handle on-call schedule, which is after work hours
  • Background in home health care preferred, not required
  • Demonstrated organizational skills with ability to multitask
  • Light secretarial skills and a polite telephone manner
  • Customer-service oriented
  • Ability to utilize a PC, calculator, multi-line telephone and other office equipment
  • Ability to communicate well, both verbally and in writing
  • Initiating and maintaining compliance with all Home Health Care Federal and State regulations
  • Coordination of care services for multi-disciplinary team members and physicians
  • Initiation of plan of care and re-certification processes
  • Lead orientation and competency assessment of clinical staff

Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Matching*
  • Paid Holidays, Paid Vacation Days, Paid Sick Days*
  • Easy access to state of the art technology for electronic charting during point of care
  • 24 Hour 7 Days a Week Team Support for direct clinical and scheduling assistance
  • Opportunities to grow professionally


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Entry Level Management

Hope Pediatrics Dallas Full-Time
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Hope Pediatrics is in need of a Client Services Coordinator. The Client Services Coordinator is the most important role here at Hope and is responsible for the management of scheduling and staffing operations of the office and assisting in maintaining compliance with all regulatory and accrediting standards for home health care staffing. In addition, this position aids in staff development and recruitment. This position offers growth and leadership opportunity.

Duties of Position

  • Responsible for the coordination of client visits, maintenance, and upkeep of scheduling records and logs
  • Communicates scheduling changes between office and field staff accurately and on a timely basis
  • Acts as a liaison between clients and scheduled staff to communicate changes and needs

Responsibilities of Position

  • Maintains a current client roster with necessary information
  • Updates schedule software and applicable logs and information
  • Prepares weekly schedule for field staff and provides copies for distribution
  • Monitors, controls and updates schedule changes
  • Checks compliance of visits done, and brings any scheduling problems to supervisor’s attention immediately
  • Assists in taking telephone referrals, distributing required information to the appropriate personnel
  • Assists in relaying messages to field staff, office staff and management regarding scheduling needs
  • Supervises the scheduling of replacement workers as needed and the input of the scheduling information
  • Advises appropriate clinical staff of new cases and the personnel who will complete the schedule
  • Performs other duties as assigned by supervisor

Job Conditions

  • Position may be stressful in terms of meeting deadlines
  • May require minimal lifting of office records and printouts

Qualifications

  • Ability to handle on-call schedule, which is after work hours
  • Background in home health care preferred, not required
  • Demonstrated organizational skills with ability to multitask
  • Light secretarial skills and a polite telephone manner
  • Customer-service oriented
  • Ability to utilize a PC, calculator, multi-line telephone and other office equipment
  • Ability to communicate well, both verbally and in writing
  • Initiating and maintaining compliance with all Home Health Care Federal and State regulations
  • Coordination of care services for multi-disciplinary team members and physicians
  • Initiation of plan of care and re-certification processes
  • Lead orientation and competency assessment of clinical staff

Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Matching*
  • Paid Holidays, Paid Vacation Days, Paid Sick Days*
  • Easy access to state of the art technology for electronic charting during point of care
  • 24 Hour 7 Days a Week Team Support for direct clinical and scheduling assistance
  • Opportunities to grow professionally


Recommended skills

Scheduling
Management
Coordinating
Operations
Stress Management
Distribution (Business)

Location

Salary Estimator

Based on Job Title, Location and Skills
$53K
Below Avg. Average Above Avg.

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Entry Level Management
Estimated Salary: $66K
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Hope Pediatrics is a home healthcare agency specializing in private individualized nursing care.

With more than 20 years of combined experience in the industry, our dedicated staff works together as a team to provide high
 quality and comprehensive care to medically fragile children in the comfort of their homes.

At Hope, we create successful relationships with our employees, patients, and referral sources by identifying and serving the needs of others. We then strive to enhance these relationships by continually evaluating and improving our management, operational and clinical processes. A relationship with Hope constitutes a partnership with a company devoted to making a positive difference in the lives of our patients and their families.

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