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Customer Service Representative at 23 Global Marketing

Customer Service Representative

23 Global Marketing Houston, TX Full-Time/Part-Time
$32,550 - $38,550/Year
Apply Now

Customer Service Representative

Calling all customer service representatives, customer service assistants, customer centered individuals

The final quarter is shaping up to be our busiest time of the year. We are preparing to launch our events for our newest clients and we want you on board with us! We need to enhance and diversify our customer service team with enthusiastic and driven individuals to join us as our newest CSR’s immediately. ​

Customer service training is provided, so no experience nor degree is required (though always welcomed)! People from a retail or hospitality background tend to excel in this role because they’re able to put a lot of their existing skills to use in a new environment!

Company Perks:

  • Great work and team environment
  • Training is provided
  • Travel Opportunities
  • Excellent social calendar
  • Compensation / Pay: $32,550 - $38,550 including base pay and commissions.
  • Weekly Pay: Note this is NOT a commission only role

CSR Job Description

As a CSR, you will represent our company by providing product/services information, answering questions, and processing point of sale transactions. The best CSRs are genuinely excited to help customers using all skills available. The goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. A breakdown of your general duties include but are not limited to:

  • Event based customer service
  • Generating new sales leads and attracting new customers
  • Identifying and assessing customers’ needs
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate, valid and complete information to give the customers the best deal possible
  • Meet personal/customer service team sales targets
  • Document customer information

CSR Requirements:

  • You must be 18+ years of age and eligible to work in the USA
  • Full time availability is ideal, but we can accommodate a handful of part-time options
  • Retail sales, hospitality, customer service or similar customer-oriented work experience is helpful, but not necessarily required
  • A positive attitude and ability to maintain composure is expected. Our clients have a reputation to maintain and we need to live up to their standards
  • Local applicants able to start work within 2 weeks time are ideal, but we will consider other notice periods and circumstances

For more information or for immediate consideration; send your resume today! All applications will be reviewed, but only successful candidates will be contacted (keep an eye on your missed calls and email messages so you don’t miss out!)

Recommended Skills

  • Active Listening
  • Attentive
  • Campaigns
  • Customer Service
  • Retail Sales
  • Upholding Customer Service
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Job ID: 23G|1115

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