Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mxl3gs6ymdrdbq3jv28

Encapsulation Customer Service

Natoli Engineering Company, Inc. Saint Charles Full-Time
$13.00 - $16.00 / hour
Apply on company site

Job Description: Summary of Position

 

The Encapsulation Customer Service Representative will typically do the following: listen and respond to customers’ needs and concerns, provide information about products and services, take orders, determine charges, review or make changes to customer accounts, handle questions or complaints, record details for customer contacts, research answers or solutions as needed, refer customers to supervisors, managers or other team members as necessary.

Job Specification: Essential Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Develop a professional relationship with domestic customer accounts

·         Communicate with customers, sales representatives, distributors and production manager with any order updates

·         Process quotations, purchases orders and other related information for order entry, and process customer’s claims

·         Prepare and enter technical drawings, recommend potential products and services to customers

·         Analyze customers’ needs and collaborate with management to develop customer accounts

·         This list is not intended to be all-inclusive.  Employees may perform other related duties as assigned.

 Experience

·         2+ years’ experience in a similar role

physical requirements

·         Must have the ability to sit at a desk using a computer for 8 or more hours per day; stand, kneel, walk and bend as required throughout the work day to accomplish various tasks

·         Must be able to lift, pull, push or carry various types of light weight files or tools (approximately 10-50 pounds) and process accordingly.

Qualifications and requirements

·           Must have knowledge of encapsulation machines (Bosch, Ima, MG2, and more)

·           Experience in an engineering or manufacturing environment preferred

·           Technical aptitude is a plus

·           Strong computer skills and advanced working knowledge of MS Office

·           Must be able to effectively and professionally communicate with customers, sales representatives, other team members, and distributors while maintaining a positive attitude

·           Must be detail oriented and well organized

 

Recommended skills

Coordinating
Attention To Detail
Positive Attitude
Manufacturing
Engineering
Production Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.