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  • Denver, CO

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AV Service Technician

STONE Resource Group • Denver, CO

Posted 2 months ago

Job Snapshot


Job Description

STONE's industry-leading client is in search of an audio/visual service specialist to join its growing team! This position is ideal for those who are motivated to grow professionally in a customer-focused environment.

Job Requirements

·         Configure A/V equipment such as control systems (Crestron/AMX/Extron), Audio DSPs, matrix switchers, codec’s.

·         Demonstrate superior troubleshooting and break/fix abilities.

·         Obtain and Maintain industry certifications.

·         Properly manage call times and provide thorough documentation in CRM pertaining to the call and resolution.

·         Ability to obtain RMA information and requirements from manufacturers.

·         Review schematic designs using Bluebeam.

·         Engage with Project Engineers, Project Managers, Programmers, and Technicians to produce quality results.

·         Provide excellent customer service, insuring a satisfactory experience for customers by solving problems in a friendly, timely manner.

·         Superior interpersonal and communication skills.

·         2 Years of experience in the professional audio/visual integration field.

·         Experience configuring Crestron and/or AMX Systems.

·         Experience with Microsoft Office.

·         Advanced MS Excel skills.

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