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  • 101 Lakeforest Blvd

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Small Business Specialist

Project Manager USA, Inc. • MONTGOMRY VLG, MD

Posted 1 month ago

Job Snapshot

Employment - Recruiting - Staffing
Business Opportunity

Job Description

Job Description / Responsibilities

·        Prospect, cold call, network and develop new business opportunities within the small business banking community, within a specific territory.

·        Be well versed in all company’s products and services to ensure relationship building opportunities

·        Be the face of the company in the community and take an appropriate leadership role

·      Keep abreast of changing business trends that impact the Small Business segment and translate those trends into business opportunities

·        Actively deepens existing customer relationships through routine calling activity and develops new Small Business Banking relationship opportunities through business development activities.

·        Responsibilities include originating scored credit requests up to $250,000 (with Equipment Finance lending up to $500,000) and selling Small Business products/services such as business deposit products, treasury management products, business credit cards and payment solutions, as well as all other suitable solutions as appropriate.

·        To meet or exceed the sales production goals.

·        Appropriately handles Small Business Banking customer service issues in assigned portfolio.

·        Actively manages relationships with branch and business line partners and refers clients to Small Business Banking partners and/or other U.S. Bancorp areas for additional needs.

Job Requirements

Qualification, Skills & Certification


·         Bachelor's degree in business, accounting or finance, or equivalent work experience

·         One to three years of outside sales and customer service experience in the financial services industry

·          Minimum one year retail sales or customer service experience - in person or over the phone required,

·         Experience in Cash handling

·         Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer

·         Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills

·         Understands how to present features, and benefits of products and services to customers with differing needs

·         Self motivated, assertive, performs well in a team environment to service customers 

·          Professional, thorough and organized; able to follow standard operating policies and procedures

·         Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers

·         Ability to work branch hours, including weekends and some evenings

·          Strong product and new business development/b2b sales skills

·          Thorough knowledge of all applicable bank and branch policies, procedures and support systems

·          Excellent customer service and community relations skills

·          Demonstrated ability to make one-on-one and group presentations

·          Excellent interpersonal, verbal and written communication skills

·          Strong outbound telephone sales skills

·          Must be passionate about outside sales and expect to spend 50% -  80% of their time prospecting

·         Proven track record of prospecting new business, enhancing existing relationships and meeting or exceeding sales goals

·         Proven sales skills and client management experience

·         Must be able to assess and analyze financial conditions of clients and industry trends 

·         Ability to understand and interpret financial statements and cash flow analysis 

·         Capable of partnering and negotiating with team of bank associates to solve client issues

·         Proficient with Microsoft Office Products (Word, Excel, PowerPoint)


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