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(CSR) - Customer Service (Training Provided) job in Jersey City at Round About

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(CSR) - Customer Service (Training Provided) at Round About

(CSR) - Customer Service (Training Provided)

Round About Jersey City, NJ Full Time
$34,966 - $35,500/Year
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Our people are an essential part of creating the environment we need to connect potential customers with our client’s new and existing buyers while supporting the delivery of a golden customer experience.

Working alongside other retailer- facing sales teams, you will be expected to review the current sales and after sales satisfaction and to identify the root causes of strong (and ineffective) customer interactions.

The job holder must be/have:

  • Confident, credible and articulate

  • Skilled in listening and being able to collate information & gain agreement

  • An objective style with the ability to challenge in a calm, positive way

  • Highly customer focused with real empathy for service and support

  • A good team player

  • Be self-motivated and able to demonstrate resilience

  • Well-developed organizational and facilitation skills

  • Graduate/relevant professional qualification

  • Well presented with a professional appearance 

What we offer: 

  •     Full product training 

  •     One on One Mentoring 

  •     Ongoing guidance and support

  •     An active social calendar 

  •     Competitive bonus packages

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Identify Customer Need
  • Resolve Customer Issue
  • Retention Management
  • Sales
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