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Technical Customer Support

Open Systems Technologies Philadelphia Contractor
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A direct client of ours located in Philadelphia has (8) openings for technical customer support associates (helpdesk). 

  • You will be providing guidance, assisting, coordinating and following up on client questions, issues or malfunctions of all systems applications, hardware and software installed or maintained by IT.
  • Interpreting, evaluating and resolving phone inquiries related to the functional operation of installed application hardware and software products supported by IT.
  • Analyzing simple to moderately complicated inquiries and determining the correct technical area or vendor to resolve issues.
  • Recent IT grads a +

Interviews starting week of Aug 18th -Aug 24

Ideally, looking for minimum 1-2 years of experience in providing technical customer support

$17 hr W2 pay

A direct client of ours located in Philadelphia has (8) openings for technical customer support associates (helpdesk).

  • You will be providing guidance, assisting, coordinating and following up on client questions, issues or malfunctions of all systems applications, hardware and software installed or maintained by IT.
  • Interpreting, evaluating and resolving phone inquiries related to the functional operation of installed application hardware and software products supported by IT.
  • Analyzing simple to moderately complicated inquiries and determining the correct technical area or vendor to resolve issues.
  • Recent IT grads a +

Interviews starting week of Aug 18th -Aug 24

Ideally, looking for minimum 1-2 years of experience in providing technical customer support

$17 hr W2 pay

Skills required

Leading
Phone Support
Staffing
Networking
Recruitment
Nice (Unix Utility)
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At OST, we’re a bit like what you may call a machine, but with a more human touch. Day in & day out for the last 28 years we’ve been more than just a staffing company. Throughout this time we’ve built relationships, we’ve grown together internally & externally, & have created a system that allows us to personally cater to the needs of our clients & candidates. As we celebrate this occasion, it important to note that for us, 28 years is more than just a number or an anniversary. It's 28 years of relationships, 28 years of trust, and 28 years of total reliability. We’ve been a mentor for some, a team builder for others, but most importantly we’ve been there. We know there is no substitute for experience, so let us help you navigate through the ever changing web of talent.

Operating in a crowded marketplace, we have succeeded by staying ahead of the curve. We’ve got the connections. We know the people. We have the opportunities.



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