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IT Service Desk Technician

Empower Professionals Inc Vernon Hills, IL, IL Contractor
$56,053.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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IT Service Desk Technician

Vernon Hills, IL

6+ Months

 

 

Education/Experience:
- High School Diploma or equivalent.
- A+ certified preferred.
- 1 year of Service Desk/Help Desk or related technical experience.
- 2 years of IT Help Desk or related technical enterprise experience preferred.
- HDI Certification a plus.

Skills and Competencies:
- Working knowledge of PC hardware and software installation, configuration, troubleshooting, and repair
- Working knowledge of Microsoft operating systems and software products (Windows 10 and Office 365 required)
- Working knowledge of Mac OS and hardware.
- Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels.
- Track record of balancing multiple priorities simultaneously with the ability to meet deadlines.
- Flexibility to work evening and weekend hours when necessary for special installations, implementations, and upgrades.
- Demonstrated ability to work independently with little direction.
- Proficient in Microsoft Office software products.
- Strong writing skills.
- Strong multitasking skills.
- Typing speed of ?= 60wpm.
- Working knowledge of ServiceNow preferred.

IT Service Desk Technician

Vernon Hills, IL

6+ Months

 

 

Education/Experience:
- High School Diploma or equivalent.
- A+ certified preferred.
- 1 year of Service Desk/Help Desk or related technical experience.
- 2 years of IT Help Desk or related technical enterprise experience preferred.
- HDI Certification a plus.

Skills and Competencies:
- Working knowledge of PC hardware and software installation, configuration, troubleshooting, and repair
- Working knowledge of Microsoft operating systems and software products (Windows 10 and Office 365 required)
- Working knowledge of Mac OS and hardware.
- Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels.
- Track record of balancing multiple priorities simultaneously with the ability to meet deadlines.
- Flexibility to work evening and weekend hours when necessary for special installations, implementations, and upgrades.
- Demonstrated ability to work independently with little direction.
- Proficient in Microsoft Office software products.
- Strong writing skills.
- Strong multitasking skills.
- Typing speed of ?= 60wpm.
- Working knowledge of ServiceNow preferred.

Recommended skills

Installations (Computer Systems)
Computer Hardware
Balancing (Ledger/Billing)
Self Motivation
Stress Management
Servicenow

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$56,053
Avg. Yearly Salary
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