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  • Warwick, RI 02886

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Desktop Support Technician with driving

American Cybersystems, Inc. (ACS Group) • Warwick, RI

Posted 1 month ago

Job Snapshot

Contractor
Travel - Up to 25%
Experience - 2 years
Other Great Industries
Information Technology

Job Description

TSG support technician with driving

Location: WARWICK RI 02886

Duration: 12 Months

Hours:  2:00pm to 10:30pm

 

Description:      

  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks       

 

Additional Job Details: 

Flexible schedule for support coverage, Schedule work week could be Tue - Sat, Sun - Thur, or Mon - Fri. Shift hours subject to change

Organization Distribution:

 

Job Requirements

TSG support technician with driving

Location: WARWICK RI 02886

Duration: 12 Months

Hours:  2:00pm to 10:30pm

 

Description:      

  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks       

 

Additional Job Details: 

Flexible schedule for support coverage, Schedule work week could be Tue - Sat, Sun - Thur, or Mon - Fri. Shift hours subject to change

Organization Distribution:

 

 

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