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Import Customer Service at SmartTalent

Import Customer Service

SmartTalent Renton, WA Full Time
$20.00 - $26.00/Hour
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SmartTalent is hiring for a Global Transportation/Logistics company in Renton. This is a Customer Service Import position that offers full time hours. Ideal candidate will have minimum of 1-year operational freight forwarding experience along with excellent communication and computer skills. Upon hire, there is an excellent benefit package, which includes Medical/Dental/Vision, PTO, 401K match, disability and more!

Coordinating shipment bookings, tracking, and updating the status of shipments on a daily basis

• Ensuring accurate and timely data entry into the Cargo Wise operating system

• Liaising with third parties to move goods (by road, rail or sea) in accordance with customer requirements

• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines

• Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation

• Investigating and planning the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit and time

• Monitoring of reports on a weekly basis

• Ensuring accurate and timely billing to customers

• Performing other duties as assigned by the Manager

Recommended Skills

  • Customer Service
  • Computer Literacy
  • Data Entry
  • Freight Forwarding
  • Cargos
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