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Operations Manager job in Westville at Express Employment Professionals

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Operations Manager at Express Employment Professionals

Operations Manager

Express Employment Professionals Westville, NJ, NJ Full Time
$40,000 - $50,000/Year
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Operations Manager - highly organized, skilled in the management multiple service teams, self scheduling, as well as have the ability to understand the expectations of Project Managers, Technicians and Customers.
 
Responsibilities

Project Review/Prep

  • Review project scope and materials lists to ensure all items are properly prepared and available for project commencement
  • Ensure services remain on schedule by following project plan, multi-day daily project milestones and through oversight of Field Supervisors
  • Review project plans with Supervisors prior to start of project to ensure scope is understood and expectations are set properly

Quality Control

  • Visit worksites daily to ensure they are safe, orderly, and setup in a professional manner
  • Conduct daily or periodic site visits as needed to provide real-time feedback with project completion, results, and proactively prevent customer satisfaction issues
  • Effectively communicate with customers, while treating them better then they expect to be treated as per company ethos
  • Review project completion reports and pictures. Document issues and change orders for future service considerations

Employee Relations

  • Maintain order and discipline by ensuring technicians are in proper uniform, adhering to company policies, and following operational guidelines
  • Assist in interviewing, recruiting, training, performance evaluations, promotions, and termination activities
  • Lead employee development and act as a resource for all Project Services Field Supervisors and Technicians
  • Gather and provide feedback on employee morale and make suggestions to promote healthy work environment and retention.

Operation Development

  • Learn technical aspects of all services through mentoring, research, and on-hand experience
  • Gather and provide feedback on training needs, process/equipment improvement, and timeline/scope adjustments
  • Create and maintain PQS, employee performance records, etc. to help with employee growth

Asset Oversight

  • Oversee and ensure maintenance schedules for company vehicles being meet for exterior cleaning, maintain/schedule vehicles service needs, and documentation is kept up to date
  • Oversee and ensure maintenance of equipment is being meet and scheduled for service or repair; submit service/repair invoices as completed
  • Gather and provide feedback on equipment needs and purchases through research and provide best price/value considerations
  • Review, maintain, and purchase materials as needed by following proper ordering procedures Ensure warehouse is kept organized, tidy, and in safe working order
  • Ensure all vehicles are kept clean, free of materials, and ready for crew turnover
  • Other duties, as assigned

Resumes to: [ Email address blocked ] - Click here to apply to Operations Manager

Recommended Skills

  • Management
  • Operational Performance
  • Operational Updates
  • Operations Management
  • Project Implementation Plan
  • Reports
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