Duties and Responsibilities include the following. Other duties may be assigned.
Keep track of all AOBS, Patient Education, Pump Rental Agreement.
Transition all no-go patients at the sales rep’s request to hospitals, other companies, or other entries.
Keep track of all emails and report pending patients with the most up to date information in morning meeting.
Check the fax machine or E-fax about every half hour and scan all new scripts, clinical information.
Keep up to date with the referral logs
Performs intake of initial patient referrals including collection patient demographic information, medical information, therapy information and insurance/financial information and documentation on the "IV Referral Form".
Completes initial paperwork on new admissions.
Notifies nursing, reimbursement, sales and pharmacy of new referrals/potential new admissions and coordinates new admissions with nursing, and pharmacy.
Participates in morning staff meetings with nursing and pharmacy
Reception duties as needed and Administrative project support
Creating and maintaining patient charts and enter new patients in to CPR+
Act as a liaison for Account Managers and Advocates.
Assist reimbursement with gathering information required for authorizations.
Basic knowledge in homecare and 6 months recent experience with insurance verification, healthcare benefits assessment and paperwork and documentation for billing Medicare/Medicaid and commercial insurances required.
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