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REMOTE - CUSTOMER SERVICE REPRESENTATIVE - BANKING job in King of Prussia at ACS Solutions

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REMOTE - CUSTOMER SERVICE REPRESENTATIVE - BANKING at ACS Solutions

REMOTE - CUSTOMER SERVICE REPRESENTATIVE - BANKING

ACS Solutions King of Prussia, PA Full-Time
$16.00/ hour
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REMOTE - CUSTOMER SERVICE REPRESENTATIVE NEEDED IN KING OF PRUSSIA, PA


We are looking for a Customer Service Representative to join an awesome team in a Financial Corporation. This is an immediate need. Please apply today.


  • Role: Customer Processing Associate
  • Duration: Temp to Perm
  • Location: King of Prussia, PA
  • Pay Rate: $16/hr on W2 (all inclusive)
  • Training will be onsite at King of Prussia for 2-3 weeks (9 am - 5 :30 pm)
  • After training the consultants must be able to work from home
  • Shifts: Shifts will range between the hours of 8am to 8pm. The latest shift possible would be 11:30am to 8pm.
  • Must have experience in corporate environment or Must be a recent graduate with a Bachelor's degree

Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.

  • Must have experience in corporate environment or Must be a recent graduate with a Bachelor's degree

Recommended Skills

Transaction Processing (Business)
Balancing (Ledger/Billing)
Complex Problem Solving
Information Security
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