SlightEdge is looking for outgoing individuals with great communication skills to join our team as customer service/sales / Management Team Leaders. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. Promotion and pay are based on performance, not seniority! People skills are a must!
Primary responsibilities for the Team Lead role include:
Representatives use tablets to reach out to customers
Representatives verify account information.
Representatives greet customers warmly and professionally, face to face sales interactions
Representatives will help to upgrade accounts.
Representative assists with placing customer orders, or renewing their contracts.
Representative answer customer questions about promotions or terms of sale.
Representative suggest solutions about what products meet the needs of the client.
Representatives inform the customer of deals and promotions.
Representative utilize computer technology to handle high sales volumes and place orders.
Representative work with customer service manager to ensure proper customer service is being delivered.
Representatives report to management on overall daily numbers.
Excellent communication, customer service, interpersonal, and typing skills
Ability to work efficiently and effectively in a multi-task customer service environment
Strong decision-making ability
Strong oral communication skills including active listening
privacy and protection,
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Slight Edge has been named a Best & Brightest Company to Work For, 2 consecutive years. We are also a Best Places to Work by the Philadelphia News Journal. Our mission is to be globally recognized as the industry leader in outsourced sales and consulting. As a family-oriented company, we focus on opportunities to surpass our client’s targets and maximize our employee’s potential together. Our employees are an essential factor in our company’s model for success. We are committed to constantly challenging them to grow and develop themselves as well as their client’s long term customers.
Since its inception, our team at Slight Edge all come to work every day because we want to solve the biggest problems for our clients. One thing is absolutely obvious is to anyone who walks through our front doors: We Know How To Have A Good Time. Slight Edge has been focusing on opportunity. An opportunity to surpass our clients’ targets through building relationships with their customers. Internally we focus on an opportunity for our team that allows them to maximize their potential and control their growth personally and professionally.
Throughout client's industries, they try different ways to increase their market share while still trying to continue to retain active customers. Slight Edge believes the success of a company is in direct correlation with the success of every individual that makes up its workforce. We value integrity and work ethic, as they are imperative instruments in the evolution of a thriving company.
Our company believes in establishing an atmosphere of winning. How do we know when we have won? When we visibly see our people growing professionally and personally, a reciprocating energy is easily identifiable amongst the complete staff. This intertwining, vivacious aura enables us to grow as a group exponentially.