WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED!
We are looking for someone with excellent communication skills to fill our Quality Customer Service Representative position!
Responsibilities Will Include:
Handling customer complaints and escalations in-person
Completing sales and upset products/services
Be able to provide product knowledge
Assisting with maintaining sales targets
What We Offer:
Dedicated career paths for all positions.
We believe in promoting from within, there are opportunities to move to different areas of the company
Who We Are Looking For: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.
High school diploma or GED
Friendly and helpful personality
A willingness to learn and grow
Direct customer service including, but not limited to handling customer service calls, emails & in-person meetings
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Provide customers with superior customer service and support throughout the enrollment process
Capturing customer information and answering customer inquiries thoroughly
Resolve inbound customer calls regarding account
Process enrollment orders and provide high-quality customer service
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Combining excellent customer service skills
Assure quality and exceptional customer service to all customers
Provide superior customer support throughout all customer interactions
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Job ID: ACESGLOBAL
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