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Desktop Technician

IDR Nashville Full-Time
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IDR is seeking a Desktop Technician to join one of our healthcare clients here in Nashville, TN! This person will be providing both online and remote desktop support. If you're interested in this position, apply today!

Position Overview for the Desktop Technician:

  • Address recurring problems.
  • Working through desktop support related projects.
  • Tier 2 escalation point for service desk questions and tickets
  • Configure laptops, desktops and printers
  • Install, configure and upgrade applications
  • Install or upgrade PC hardware

Required Skills for the Senior Software Engineer:

  • 3+ years of SCCM and MDT technology experience
  • Service-Now experience
  • Troubleshooting Office365
  • Active Directory knowledge
  • DNS experience 
  • Experience with DHCP

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 6 years in a row

Recommended skills

Service Desk
Active Directory
Desktop Support
Complex Problem Solving
Microsoft Deployment Toolkit


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Desktop Technician
Estimated Salary: $88K
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