Create Job Alert.
Enter your email below to save this search and receive job recommendations for similar positions.
You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
Customer Care Professional
Create Job Alert.
Get similar jobs sent to your email
Modis is a proud partner to one of the top automotive manufactures in the world and ranked within the top 10 of the Global 500 Companies!
If you are passionate about customer service and enjoy helping others, then we want to talk to you! Our client, one of the most iconic Automotive brands of all time, is seeking out a Customer Care Professional to assist their customers with the ultimate service experience. The facility boosts an onsite café, gym and consistently host activities that make the work environment energetic, collaborative, and fun. It takes incredible people to create a special place. That starts with you!
Opportunity Overview:
Customer Care Professional will provide vehicle owners with an elite service experience to drive customer loyalty. In this role, you will be empowered to “do what it takes” to leave a customer with the very best impression. Delivering an exceptional customer experience is the only priority.
REQUIREMENTS:
- Ability to leave a customer with a great impression of luxury brand.
- Formulate creative business solutions to achieve superior customer satisfaction.
- Ability to quickly and accurately document information.
- Strong analytical, problem solving, and decision making skills.
- Ability to build strong working relationships.
- Understands business processes and strategies.
- Shows commitment to quality.
- Ability to manage small projects.
- Ability to multitask and effectively prioritize in a constantly changing environment.
REQUIRED SKILLS:
- 2 years of experience in a customer service role.
- Demonstrate strong conversational skills; must be able to communicate with affluent customer base, corporate business employees and dealer partners.
- Proficient documentation and note taking – must be able to clearly document information from customers and business partners.
- Strong Windows/PC – must be able to toggle between various applications and websites.
- Experience with internet search tools- must be able to utilize online resources to locate key information.
PREREQUISITES TO APPLY:
- Minimum two years’ experience resolving customer/client concerns.
Recommended skills
Help us improve CareerBuilder by providing feedback about this job: Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security TeamCAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.