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Desktop Support Engineer job in Cincinnati at LevelUp Squared Technologies

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Desktop Support Engineer at LevelUp Squared Technologies

Desktop Support Engineer

LevelUp Squared Technologies Cincinnati, OH Full Time
$57,000 - $61,000/Year
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LevelUp Squared is seeking a Desktop Support Engineer with an in-depth background in troubleshooting hardware, software, and basic networking issues. Qualified candidates will have experience in:


  • Experience working with Active Directory.
  • Background in Desktop Support. Hands on hardware, software, and network troubleshooting.
  • Office365 experience, whether it's supporting, troubleshooting, or administration.


  • Provide IT support, assistance, and troubleshooting, through remote desktop platforms.
  •  Install, configure, test, maintain, monitor, and troubleshoot end-user equipment, including PCs and related hardware and software, scanners, and other equipment to meet end user service level expectations.
  • Receive and respond to incoming calls, pages, and/or e-mails regarding in scope problems
  • Ensure proper steps are taken for tracking of PCs and associated assets.
  • Accurately document incidents and associated resolution in supplied ticketing system.
  • Establishment of LAN/WAN, DNS, and TCP/IP connectivity and troubleshooting.
  • Support wireless network component configuration and implementation.
  • Provide network monitoring, management, and technical support services.

Apply, if interested!

Recommended Skills

  • Active Directory
  • Desktop Support
  • Field Engineer
  • Office365
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