0 suggestions are available, use up and down arrow to navigate them
What job do you want?

(CSR) Customer Service Representative job in New York at NYC Promotional Marketing Firm

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
(CSR) Customer Service Representative at NYC Promotional Marketing Firm

(CSR) Customer Service Representative

NYC Promotional Marketing Firm Lower Manhattan, The Bronx, and Brooklyn, NY Full-Time
$31,953 - $45,000/Year
Apply Now

The Customer Service Representative role within our firm works solely with potential consumers by enlightening them of our clients daily offerings along with new promotional opportunities for the consumer. The Customer Service Representative consistently meets the efficiency standards set forth by the company and displays ownership when handling customer acquisitions and launching new client accounts. The Customer Service Representative generates, tracks, and manages their teams’ sales reports to ensure the firm is meeting the goals set by our existing and new clients.

Responsibilities and Duties:

Maximize customer satisfaction and customer acquisition through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs. Responsible for providing excellent customer service representing our firm and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.

Core Responsibilities:

  • Proactively deliver customer service and sales support for all assigned customer leads

  • Ensure confidentiality and security of consumer data in sales transactions

  • Promote the company and brand with integrity, honesty, and exemplify our core values

  • Build strong relationships with team members, superiors, clients, and consumers

  • Attend regular meetings and conferences for continuous improvement and education


  • Bachelor’s degree preferred

  • Minimum of 1-2 years client management and/ or customer service with demonstrated leadership responsibilities

  • Superior communication skills with a variety of different types of customers and clients

  • Capacity to perform under pressure in a deadline-driven environment 

  • Must be flexible with schedules including weekends and evenings on occasion

Recommended Skills

  • Customer Service
  • Help Customer
  • Identify Customer Need
  • Resolve Concern
  • Resolve Customer Issue
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:


CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.