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Customer Service in Tipton,California
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HVAC Service Technician

Express Employment Professionals Visalia Full-Time
$30.00 - $40.00 / hour
Apply Now

Service Technician - HVAC

$30.00 - $40.00 plus bonus & incentive

Company Truck, tools, gas & credit card

Signing Bonus or Relocation package

Troubleshoot, repair, maintain, and install HVAC and related equipment as

assigned. Assume day to day coordination of specific agreements or projects as assigned to assure contractual commitments are met in a timely, cost effective manner.

Technical Knowledge:

  • Keep technical knowledge up to date regarding equipment and concepts.
  • When presented with a problem, know what to do, and why, and whether to repair or replace.
  • Belong to and take advantage of technical organizations to improve technical knowledge.
  • Technical knowledge to assist other service representatives in solving problems.
  • Demonstrate capability of handling heavy workload of calls.

Troubleshooting:

  • Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system.
  • Follow point by point troubleshooting guides to find faults in a short period of time. Avoid needless callbacks by checking complete system before leaving the job.
  • Check safety and limit controls for proper setting before leaving the job.
  • When faced with a seemingly unsolvable problem, seek out help and solve the problem before leaving. Use proper tools and instruments for troubleshooting.
  • Use troubleshooting knowledge to assist other service representatives in solving problems.

Sales Assistance:

  • Provide sales with qualified leads.
  • Alert sales about competitive sales efforts.
  • Look for SPOT opportunities in support of meeting Operational team goals
  • Determine who in the customer’s organization is responsible for the mechanical system being serviced.
  • Persuade customer to replace obsolete systems and makes recommendations.
  • Assist sales in pricing agreements and projects.

Job Type: Full-time

Salary: $35.00 to $40.00 /hour

Technical Knowledge:

  • Keep technical knowledge up to date regarding equipment and concepts.
  • When presented with a problem, know what to do, and why, and whether to repair or replace.
  • Belong to and take advantage of technical organizations to improve technical knowledge.
  • Technical knowledge to assist other service representatives in solving problems.
  • Demonstrate capability of handling heavy workload of calls.

Troubleshooting:

  • Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system.
  • Follow point by point troubleshooting guides to find faults in a short period of time. Avoid needless callbacks by checking complete system before leaving the job.
  • Check safety and limit controls for proper setting before leaving the job.
  • When faced with a seemingly unsolvable problem, seek out help and solve the problem before leaving. Use proper tools and instruments for troubleshooting.
  • Use troubleshooting knowledge to assist other service representatives in solving problems.

Sales Assistance:

  • Provide sales with qualified leads.
  • Alert sales about competitive sales efforts.
  • Look for SPOT opportunities in support of meeting Operational team goals
  • Determine who in the customer’s organization is responsible for the mechanical system being serviced.
  • Persuade customer to replace obsolete systems and makes recommendations.
  • Assist sales in pricing agreements and projects.

Job Type: Full-time

Salary: $35.00 to $40.00 /hour

Skills required

Perform Equipment Repairs
Repair Refrigeration
Appliance Installation
Refrigerant Handling
Physical Aptitude
Refrigeration Repair

Location

Salary Details

Based on Job Title, Location and Skills
$35
Below Avg. Average Above Avg.

Career Path

See the next step in your career
HVAC Service Technician
$30.00 - $40.00 / hour
Apply to this job.
Think you're the perfect candidate?
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