Full-Time Dispatch Customer Service Associate needed in Chesapeake, VA.
Job Duties include:
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by forwarding information or providing solutions
- Receive and dispatch orders for products or services
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send technicians or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Hours are Mon- Fri 8-5pm
Pre-Employment Screenings will be conducted.