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Senior Engineer

Abacus - The Corporate Services Company Fort Meade Full-Time
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This position is a highly technical role, providing post-sales support for customer-specific network architecture design. The Consultant Engineer will be required to develop and maintain an expertise on the products deployed within the customers' network and related platform certification processes.


• Hold design and information gathering workshops with the customer to understand the customer's existing network design and technical requirements .

• Understand the customer's organizational structure and become familiar with the customer's network implementation and support processes and procedures.

• Work with Quality Assurance, Development, Product Management, Technical Publications, and Training to provide customer feedback.

• Create, review, validate and publish required customer required reports.

• Travel to other customer sites with short notice.

• Participate with peers to co-resolve critical client multi-technology network issues and provide creative recommendations to highly complex network issues.

• Verify and report design, reliability and maintenance problems or defects to the engineering teams and communicate with engineering and manufacturing on problems found in the field.

• Act as a technical consultant to other Technical Support functions and others in the company.


• Act as technical escalation path for regional support groups and peer engineers, if required.


This is a full-time position requiring strong knowledge and experience with Network Architecture and Transport Protocols. Top/Secret security clearance with Full Scope Polygraph.

• Excellent understanding of SONET/SDH, ATM, GbE, ADM, TLI commands, and other Switching/transport concepts are required

• Experience with Ciena 6500 product line

• General understanding of transport and switching systems for telecommunications applications

• Familiar with the use of various optical and Ethernet technologies test equipment

• Demonstrates exceptional technical skills proficiency that is rated outstanding with relations to the product supported

• Good knowledge and experience with Network Management software and general understanding of the fiber optic transport and switching protocols is desired

• Ability to diagnose, troubleshoot and debug complex system level issues




Skills required

Engineering
Computer Aided Design
Autocad
3d Modeling
Computer Aided Manufacturing
Structural Engineering

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$120K
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Senior Engineer
Estimated Salary: $110K
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A company built on experience, commitment and value.

Abacus was founded in 1944 in Baltimore and today has a wide network of office locations and more than 5,000 employees throughout the United States.

Abacus originally entered the marketplace as a commercial janitorial and maintenance service provider in the Baltimore-Washington corridor. More than seven decades later, Abacus is now a complex organization with locations across the United States and offers a rich variety of corporate services to customers across many industries. We specialize in providing best-in-class temporary staffing services, security services, and facilities management services to our customers. Our continued success is a testament to the dedication of our service workers, the value of our services and vision of our leadership.

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