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Bilingual Collections Agent

The Salem Group Chicago, IL Full-Time
$15.00 - $18.00 / hour
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Are you an exceptional, experienced Bilingual Collections Agent?

WHAT WE ARE LOOKING FOR

Salem Staffing’s Chicago Staffing Center is looking for a highly professional Bilingual Collections Agent for a Temporary to Hire position at our client’s office located in Chicago, IL. As Chicago’s premier professional staffing service, we connect extraordinary people with extraordinary organizations — for the optimal benefit of both.

SNAPSHOT:

· Title: Bilingual Collections Agent

· Industry/Dept: Finance/Credit

· Location: Chicago, IL 60603

· Hours: 9:00 - 5:00pm or 11:30 to 7:00pm, with alternating Saturdays

Major Duties:

-Communicating with customers

-Making high volume outbound calls

-Keep track of assigned accounts to identify debts

-Plan course if action to recover payments

-Negotiate payoff deadlines

-Investigate and resolve discrepancies

-Update account status

-Properly notate accounts

-Ensure you provide customer satisfaction

-Must have great attention to detail


IDEAL CANDIDATE:


- HS Diploma or GED

-Ability to stay calm when customers are stressed 

- Experience using computers

- Bilingual in both English and Spanish

- 6 months to 1 year collections experience 


Top Skills:

-Listening skills

-Phone skills

-Strong ability to negotiate

-Resolving conflict

-Ability to multi-task



COMPENSATION:


·         Pay Range/Details $15 to 18 per hour depending on experience


·        

The  benefits of working with Salem Staffing— In addition to your regular earnings, The Salem Group is proud to offer a benefits package that is second to none. Once eligible, our assignment employees can take advantage of health insurance, holiday pay, sick-time pay, and our premier 4,000 Hours Club bonus.


 


Questions?


Call us at [ Phone number blocked ] - URL blocked - click to apply to speak with a Salem Staffing professional.


 


SALEM $ENTS REFERRAL PROGRAM


If you know others as reliable and professional as yourself, refer them to Salem Staffing to receive a $50 referral bonus after they complete their first 37.5 hours of work for a Salem Group client.


 


EEO


 


The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.


 


 


 


Recommended skills

Spanish Language
Customer Satisfaction
Collections
Telephone Skills
Attention To Detail
English Language
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