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Customer Service Specialist job in San Antonio at Peyton Resource Group

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Customer Service Specialist at Peyton Resource Group

Customer Service Specialist

Peyton Resource Group Schertz, TX Full Time
$15.00 - $16.00/Hour
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Customer Support Specialist for CalTEX

Position Purpose:

The Customer Support Specialist is responsible for providing customer support to the sales organization, agents, dealers, and direct accounts.

*Potential of Hybrid Schedule work from home once full time employee*

Essential Job Functions: The Inside Sales & Customer Support Specialist must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.

• Service inquiries from sales team members, agents, and dealerships on products, pricing, and agreements.

• Be an extension of the sales force

• Review all new contracts to ensure documents are complete / accurate and conduct appropriate follow up.

• Generate sales reports to sales, agents, and national accounts monthly.

• Work with various departments to receive and communicate status updates.

• Manage time effectively, complete tasks and projects quickly with little to no guidance

• Work collaboratively in a team environment

Education/Experience:

• high school degree or GED required. (College preferred but not required.)

• Preferably 3 years of experience in customer service.

• Experience using Microsoft Office products or equivalent software.

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