Icon hamburger
US
Customer Service in Hanover,Illinois
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

Automotive BDC Representative/Internet Sales Representative

Brad Deery Motors Maquoketa Full-Time
$10.00/ hour
Apply Now

Automotive BDC/ Internet Sales Representative 

Brad Deery Motors, located in Maquoketa, is looking for talented, customer-service oriented individuals for their Internet Sales team. BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).  BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Hours: 40 hours/week with some nights and weekends

Compensation: $10/hour with a $20 bonus for every appointment that shows and a sales bonus of up to $70 for each vehicle sold


Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Keep website up-to-date with vehicle specifications and availability
  • Schedule appointments with interested buyers for test drives and delivery of vehicles
  • Disclosing terms of sales with consumers and reviewing sales with dealership management

Successful Chrysler BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in sales.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Sales experience is a plus, NOT required
  • Requires strong communication skills in order to work most effectively with customers
  • Must  be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
  • Excellent follow through and follow up skills
  • Must be able to work some nights and weekends
  • High School diploma or equivalent



Dealership Commitment: 

  • Medical, Dental and Vision (plus other great benefits!)
  • 401k with company match
  • Paid time off after 90 days
  • Employee Purchase Program
  • Employee Service & Parts Discount Program
  • Family-owned and operated

Skills required

Customer Service
Administration
Problem Solving
Data Entry
Clerical Works
Provide Customer Assistance
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 0107p

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.