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Transportation Supervisor

The Carlisle Group • Jersey City, NJ

Posted 2 months ago

Job Snapshot

Food, Transportation, Retail
Transportation, Warehouse, Grocery

Job Description

Our client is part of a 26 billion dollar division of a 44 billion dollar international grocery retail parent company. The United States division has 4 grocery traditional retail divisions and an online/ecommerce grocery division. The ecommerce division is aggressively growing. They have recently opened a new distribution/fulfillment facility in Jersey City, NJ, to service the surrounding metro area. We are searching for a Transportation Supervisor for first or second shift.

  • Provide daily leadership to the Transportation Team in order to ensure timely and accurate deliveries, safe working conditions and a work environment.
  • Organize, plan, and optimize daily routes for all drivers. This includes labor management (capacity vs. number of drivers), scheduling (start times, PTO approval, etc.), problem resolution and decision-making.
  • Review transportation-related metrics daily. Provide recommendations on coaching and training in an effort to maximize driver performance.
  • Effectively troubleshoot any and all delivery issues to ensure timely and responsive problem resolution.
  • Respond to employee concerns in a timely and effective manner.
  • Conduct performance evaluations and provide direction, feedback, and support to team-members which foster service excellence and personal growth.
  • Monitor the timely loading and dispatching of vehicles from the staging docks based on multiple priorities and various vehicle waves (Cross Docks).
  • Responsible for accident, damage, injury reports and investigations, as well as ensuring all issues are followed up on within a timely manner.
  • Work cooperatively with Fulfillment, Customer Service, Customer Acquisition, Inbound, Human Resources and Merchandising. Facilitate transitional organization between multiple shift operations.
  • Provide leadership to the fulfillment team and clerical team to include team-building, positive recognition, coaching, and feedback.
  • Interview ambassador applicants and conduct new hire training and follow-up.
  • Practices food safety in all aspects of position.
  • Perform other related duties as required and assigned.

Job Requirements


  • Associates Degree
  • 2+ years of transportation or logistics related experience
  • Ability to understand processes and provide step by step instruction
  • Management style that promotes an atmosphere of high performance, superior customer service and innovation without compromising integrity
  • Excellent written and verbal communication skills
  • Microsoft office (Word, Excel, PowerPoint)
  • DOT Certification
  • Knowledge of government safety rules/regulations; SmithSafe experience a plus
  • Experience with a retail organization a plus
  • Food Safety Certification a plus
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