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- Chesapeake, VA 23320
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Store Facilities Analyst
Priority Staffing Services • Chesapeake, VA
Posted 15 days ago
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EXCELLENT LONG TERM TEMPORARY OPPORTUNITY - NEEDED ASAP
STORE FACILITIES ANALYST
Summary of Position:
Responsible for effectively managing repair costs of $18 million (recurring services) or more, including developing vendor contacts, implementing contracts and auditing invoices of service provider base.
Drives the execution of multiple business plans and projects for stores by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles which hinder performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning
Store Facilities Analyst, under the supervision of Manager, Vendor Services, will manage outside Service Providers, as assigned, in support of the Facilities Department, including maintaining records and contract compliance, coordinating project activities, provides analysis of all maintenance expense areas and service vendor performance, forecasting/budgeting and providing scheduling support for assigned Service Providers.
Manage Facilities to include scheduling preventative maintenance, respond to urgent maintenance calls and participate in the creation of emergency preparedness plans for escalated situations
Perform budget variance analysis for assigned lines of Operating Statement to include detailed analysis of spend by Service Provider
The Facilities Program Administrator will provide administrative support to the Manager of Vendor Services and the Facilities organization, manage functions including: Work Order coordination, database management, daily operations, maintaining records, and providing general support services to service providers and stores.
First point of contact for internal and external customers seeking support and information from Facilities for assigned service providers and programs.
Recognizes patterns, trends, themes, and connections in information to develop innovative ideas and solutions
Principal Duties and Responsibilities:
Technically competent, with excellent problem solving, analytical, and managerial skills
Focuses on managing repair costs to budget constraints. Actions to be taken include participating in the bidding and negotiating of contracts, prepare and analyze data to assess service provider compliance both financially and contractually, auditing call logging system to ensure that all warranties/service levels are in place and making decisions on expenditures based on lease parameters.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness
Justifies needs for capital expense increase by assisting in managing the budget; analyzing service provider cost discrepancies; assisting in preparing reports to summarize information for business analysis and decision making (example, expense accruals, outstanding invoices, high frequency reports)approving expenditures that are within the approved limit; and charging expenses back to responsible entities
Monitors service provider performance to ensure they are meeting their contractual obligations and complying with department policy and service agreements.
Financial budget variance analysis of vendors within assigned portfolio
Handle building-equipment and service emergencies on an ongoing basis and serve as a liaison between company associates and outside Service Providers called to resolve problems.
Serves as primary liaison for coordinating, scheduling, and approving repairs through the Officetrax, SMS ASSIST and FMPilot work order systems
Organization, time management and the ability to handle a complex workload is required
Ensures that excellent customer service is given to our locations. This includes reviewing the call logging system to verify that store issues are handled in a timely manner and monitoring calls in the call vectoring system for verbal compliance to policy and procedures.
- Must possess Bachelor’s Degree from an accredited College or University or commensurate experience in the field of real estate facilities management.
- Excellent communication skills both written and spoken
- Strong organization skills
- Proficient in Microsoft Office programs and knowledge/experience with Showcase and Lawson Query
- Able to stay organized while multi-tasking and work well in a fast-paced environment.
- Able to travel independently to support Company objectives as may be required
- Proven attendance record
- Previous experience with Officetrax, SMS ASSIST or FMPilot a plus