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Customer Service

CM Personnel Services Glendale Full-Time
$15,000.00 - $19,000.00 / year
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Key responsibilities include: 
-Must follow and meet Key Performance Expectations (KPEs) for this role. 
-Manage customer calls by delivering exemplary customer service.
-No cold calling or sales! Inbound calls from individuals involved in various legal settlements.
-Answering caller questions and documenting call information into database.
-General database updates.
-Write appropriate call logs for company/counsel
-Take on roles and responsibilities as assigned by manager in a positive and effective manner.

-25 wpm minimum typing requirement.
-Comfortable working on computer.
-Minimum 6 months customer service experience.
-Strong communication and organizational skills.
-High school diploma or G.E.D. required.
-Professional attitude and appearance.
-Ability to read, write and speak English
-Strong work ethic (attendance is critical)
-Ability to work in fast paced environment

Recommended skills

Cold Calling
Hardworking And Dedicated
Customer Service
English Language


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Customer Service
$15,000.00 - $19,000.00 / year
Estimated Salary: $65K
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The Jones family has been in the staffing, professional recruiting search, contract engineering, IT and human resources business since 1970. Our executive management team of Kennedy, Franklin, Betty, Jesse, and Molly have over 100 years of combined experience in the industry. There are very few companies in our industry that have this level of experience and we are very proud of the dedication and success that we all have had in the staffing and professional recruiting industry.

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