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Customer Service Representative at Lotus Executives

Customer Service Representative

Lotus Executives Cincinnati, OH Full-Time/Part-Time
$30,500 - $33,000/Year
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#COVID-19


Customer Service Representative


Lotus Executives is looking for dynamic customer service consultants to join our fast-growing team. Based in Cincinnati, Lotus Executives is a market leader in direct sales and customer acquisition and we need customer service personnel to support our sales team. The sky is the limit for the right candidate, so read on for more information and if you think you tick all the boxes, apply today!


Customer Service Representative I Job Description


  • Interacting with customers to provide troubleshooting assistance daily

  • Resolving client issues in a friendly, helpful way.

  • Providing price tariffs and amending as required.

  • Responding to client enquiries.

  • Attending staff and client meetings.

  • Tracking sales and maintaining records.

  • Helping the sales team to acquire new customers.

  • Up-selling where appropriate.

  • Providing general admin support.



  • Are You Qualified for the Role?


    • We are looking for warm, friendly people with an outgoing personality and a genuine enthusiasm for life.

    • Excellent communication skills.

    • Second language desirable.

    • You must be a team player.

    • A strong work ethic is essential.

    • You must be flexible and willing to learn.


    Work History and Educational Requirements


    • A High School Diploma.

    • Previous experience in a customer service or customer facing role


    The Benefits of Working for Lotus Executives


    • You can earn as much as you like at Lotus Executives because we reward hard work with an excellent bonus and commission package.

    • You will have lots of scope for promotion and career advancement.

    • There is plenty of opportunity for travel is available if desired.


    Cincinnati customer service applicants with relevant experience in customer service and sales are always welcome, but the right personality and a genuine desire to please is more important than experience and full training will be provided if required.




If you're looking for an opportunity to grow within a business based on your determination and drive, push you to reach your potential in roles with higher standards and more benefits, then this is the business for  you.

 

  • Specializing in events & promotions assisting in marketing and promotional campaigns 

  • Contributes to team effort by accomplishing related results as needed

  • Recommends potential products or services to management by collecting customer information and realizing customer needs

  • Problem solving for clients if need be by clarifying the customer’s complaint; focusing on the cause of the problem and explain the best solutions to their problem

Recommended Skills

  • Customer Service
  • Explain Benefit
  • Help Customer
  • Resolve Concern
  • Resolve Customer Issue
  • Resolve Request
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