A local Oakland company is searching for a Customer Service Representative who will have core responsibilities in dealing with customers and processing orders.
Our fun and high-energy work environment allows the Customer Service Representative to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed Customer Service Representative team. This role works independently with custom company software, the ability to type 30+ words per minute and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Some seasonal overtime hours are offered. Our Customer Service Representative is vital to our success.
· Positive customer impact and work environment
· Team atmosphere, with supervisor support and weekly team incentives
· PTO, company culture, growth potential
What we look for:
- Basic understanding of Microsoft Office Suite
- Ability to resolve challenges professionally and clearly
- Six months or more experience in retail or customer service setting
- Type 30+ words per minute
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, New Jersey and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, show off your skills and apply, all from your mobile device.
- Multi tasking
- Process orders
- Type 40 wpm
- Basic Excel
- Proven track record of reliability