Here at Pinnacle, our sole mission is to help the wide variety of companies we work with increase their brand awareness and customer base. Together with our strong work ethic and dedicated workforce. We pride ourselves on our ability to combine our insight and expertise to deliver long-term results that will drive performance and guarantee a return on investment.
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolve any issue.
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Location: Reno, Nevada
Hours: Full-time preferred, however part-time is available
For further information about this role and the interview process, please send a copy of your resume to our HR team, they look forward to speaking with you.
Apply now just do more to kick start your career today!
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